Question 1

What makes PersonTees different from a print shop?

Accepted Answer

PersonTees is not a print shop. We are a Lucy AI-enhanced one-stop custom Tee and merch platform · Pantone ΔE≤2 color lock · 1-piece MOQ · 14-day delivery · Kwun Tong self-operated QC center · DDP shipping to 200 countries · Closet SaaS order management · all processes coordinated by 5 craft partners with Pre-Shipment QC Reports.

Question 2

What is the minimum order quantity?

Accepted Answer

1-piece MOQ starts production. Both POD and bulk tiers use the same process and QC standards · quality control is identical whether you order 1 piece or 10,000 pieces · all 4 crafts (silkscreen · DTG · embroidery · UV) supported · automatic name-based size assignment · Closet order management with pre-shipment certification.

Question 3

What is Pantone ΔE≤2 color lock?

Accepted Answer

ΔE≤2 is the industry gold standard for color calibration · clients provide Pantone codes · we use spectrophotometers to measure physical prints · ensures the printed Pantone color matches your brand color with delta ≤2 · every order ships with a certificate · all 5 craft partners have spectrophotometers · Pre-Shipment QC confirms before dispatch.

Question 4

What does the 14-day delivery include?

Accepted Answer

14-day delivery includes design confirmation · Pantone color lock · 4 craft partner matching (silkscreen · DTG · embroidery · UV) · automatic size collection · synchronized production across 5 craft partners · Pre-Shipment QC · global DDP shipping · 12 automated steps · Closet SaaS real-time tracking of every step · delivery in 14 days.

Question 5

How does the Closet order management system work?

Accepted Answer

Closet is PersonTees' proprietary SaaS order management platform · multi-role login · Pantone color lock database · one-click reorder · automatic Pre-Shipment QC Report generation · customizable approval workflows for client teams · Lucy AI automatic size assignment · replaces traditional supplier quote processes · monthly auto-management of merchandise inventory.

Question 6

Is the Kwun Tong factory self-operated or outsourced?

Accepted Answer

Kwun Tong · 57 Hung To Road · South Sea Plaza 12F · PersonTees self-operated quality control center · all 5 craft partners equipped with spectrophotometers · Pre-Shipment QC confirmation · HK-based real human customer service · 24-hour email response · Lucy AI instant quoting · Kwun Tong self-operated factory · HK local production · global DDP shipping.

Question 7

Which countries can receive DDP shipping?

Accepted Answer

DDP shipping to 200 countries · clients handle no customs paperwork · duties included · covers USA · Canada · UK · EU 27 countries · Australia · Japan · Korea · Singapore · Middle East · Southeast Asia · South America · Africa · 8 global payment gateways supported · Stripe · PayPal · Alipay · WeChat Pay · FPS · PayMe · all supported.

Design is yours. Custom is Lucy's.

Who are you? Lucy takes
care of your entire workflow

Closet is not a generic B2B tool
it's per-industry tailored solutions

Corporate Uniform

Own Brand

Mockup Only

Event Commemoration

10+ Industries

PersonTees end-to-end
automation

Lucy AI Smart Procurement

Canva Native Integration

AI Digital Mockup

Closet Order Management

Brand Packaging + Smart Dispatch

Product ID (NFT Provenance)

5-year pre-ship QC
confirmed

Direct-to-Garment

Silk Screen

Embroidery

UV DTF Transfer

01 Auto size collection · no manual chasing →
02 Craft recommendation · no need to be an expert →
03 Per-name sorting · no bag-shaking for sizes